Since 1966, we have been the innovation leader in the double-wall carrying case industry – most all of what you see out there in the market started here – and we continue to be the industry benchmark by continuing to focus only on making the best possible carrying cases

PFC is owned entirely by people who work at the Company every day. That means that our people are unusually committed to serving each customers needs – on any particular day and in the long run. They appreciate that customer service is a shared responsibility that takes many forms and isn't limited to a particular department. It's in their attitude, or the lack of one. You can see it in how they strive to understand our customers' needs, how they appreciate the critical importance of communicating accurate and timely information to customers and prospective customers, and how they sweat the smallest details.

At PFC, we work shoulder to shoulder with our customers from the start. It does not matter whether the product is a tool set, a portable medical device, a computerized test instrument, or a new invention. And it does not matter whether the customer is a well-established multinational corporation or a lone entrepreneur bringing his or her first product to market. Experience has taught us that our primary goal must be to fully understand our customers’ business and needs. We ask our customers a lot of questions and we listen carefully to their answers. Doing so lets us work with our customers to create unforeseen opportunities and to avoid unanticipated problems.

In the new global economy, we know that real service means our being ready and able to serve anytime, anywhere, and committed to do our level best.

Employee Ownership

In 1989, we created an Employee Stock Ownership Plan, or ESOP, that transferred a significant portion of our Company's ownership to our employees. It was a good decision for them, and it was a great decision for our customers.
    An ESOP is not just another employee benefit. It represents real ownership that gives each PFC employee a stake in how well we perform for our customers every day, and especially in the long-run. When you call PFC, you're likely talking to "one of the owners," no matter who you speak with. Both through our ESOP and as individuals, PFC is owned by the people who come to work there every day. We think employee ownership gives us a real competitive advantage. Research clearly shows that employees at ESOP companies are more dedicated and work harder, that they feel better about themselves, their coworkers and their jobs, and, that they do a better job serving their customers. That is certainly true at PFC, and we encourage our customers and prospective customers to compare us with our competitors in this regard.